You need to know the way your market ticks! And we’ll help you do that in three key ways:
Market DriversHere we review seven key areas for trends that drive your customers’ changing needs and aspirations – to keep you ahead of the market: political, economic and commercial, social, technological, environmental and legal – or PESTEL to quote an acronym – sorry – we can’t help it. These drivers are what’s really impacting how they think, what they do, how they buy and why!
Competitor IntelligenceKeep your friends close and enemies closer, right? But competitive intelligence is about much more than just keeping an eye on your competitors’ moves. Through the careful (legal) collection and analysis of their information and history, we’re able to anticipate those moves so you can pre-empt them and increase your share at their expense.
Voice of CustomerWe’ll conduct focus groups, interviews, surveys and social listening techniques using the methods we know work, and collate the findings to present you with the true voice of your customers and prospects. So you’ll develop products, services, or simply value propositions that help you sell more stuff.
Now that you understand them, want some help in segmenting your market? Or maybe you’re ready to move on to your positioning? Or click here to read more about our Strategic Marketing services.
Click on the strategic insights below for some more chatter from the Coussins team.
Want to increase your sales and customer engagement in 3 simple steps? How you ask? By creating compelling content in a way your customers can understand. Did you know: The lifespan of a tweet is a mere half an hour? To connect with your audience, you need powerful words and actions to break through the…
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This week we’re taking a look at project planning. You can read our blog post on five reasons to add project planning (back on) to your list here but before you do, please take part in our poll of the week, just for fun! Why is project planning and management important to you? It helps me…
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The digital landscape is constantly changing. Jump back 15 years and YouTube, Twitter and Facebook hadn’t even been created. Go back 10 years, and no Instagram – that’s right, instagrammable wasn’t even a word! Over the years we’ve seen digital trends come and go, and yet there’s no coming and going in this area. Video…
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April 2021 / 5 minute read Abraham Lincoln once famously said “Give me six hours to chop down a tree and I will spend the first four sharpening the axe”. While maybe not the fastest axe sharpener, Lincoln was certainly sharp when it came to his process. Copywriting is a big part of what we…
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March 2021 / 5 minute read Digital newsletters are a great marketing communications tool, they’re powerful, they work and they’re super low cost too. They’re a great way of communicating and a highly effective way of linking to, re-cycling or highlighting your content. You may have customers that you need to update regularly, or encourage…
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February 2021 / 5 minute read Whilst organising and managing client events isn’t exactly a stress-free task, it is one that can be extremely rewarding in terms of marketing strategy, especially during these times where how we host and organise events has had to change drastically – from the physical in-person to virtual. So as…
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February 2021 / 5 minute read Checking your work is important. Like it or not, people judge us for the way we articulate subjects – they form an impression of us – whether as an individual, brand or organisation – negative or positive, from how we communicate in written form. Writing always needs to be…
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Excellent question. To optimise your website for voice search SEO, create your content around longer, question-based phrases, remembering to keep your answer to around 29 words. Like this is. That’s the short answer. But if you’re really going to hack VSSEO you should probably understand why exactly that’s the case. 50% of all internet queries…
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‘Where is the knowledge we have lost in information.’ T.S. Elliot – The Rock Now, more than ever, all forward thinking enterprises realise the vital necessity of understanding their markets, customers, prospective customers, competitors and the environmental drivers which shape them all. Yet now, more than ever, with data analysts, analytics and big data all…
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We all know how important planning any project is, but for some reason it always ends up at the bottom of our list – and sometimes it doesn’t even make the list! Of course, no one likes to admit it – but sometimes you just don’t want to do it. And we’ve been there, we’ll…
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Having composed a piece of copy, it can be all too tempting to save and send without giving it another moment’s thought. Let’s face it, proofreading is hardly the most exciting of tasks; but we all know that it’s a key part of copywriting – don’t we?! The arguments for proofreading are relatively obvious. Typos,…
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It’s weird to think of a time when Twitter, or the rest of the digital world for that matter, wasn’t bombarded with those little slanted noughts and crosses grids. But the truth is, there really was a time when the mighty Twitter was just a string of texts with no collective association to similar tweets. …
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The term content marketing – the process of creating and sharing relevant media and written content consistently in order to attract and retain customers – has gained popularity in the past few years (although, in reality the process has been around for much, much longer!), so we thought we take a look at five of…
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If you’ve seen Don McMillan’s “Life After Death by PowerPoint” – a very funny exploration of some of the tempting features of PowerPoint – then you’ll know some common habits that are a sure-fire way to leave your audience either irritated, confused or just plain bored. Seven years on and you still see the same…
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After scaring ourselves with the looming threat of a robot invasion in the form of Siri, Google, Alexa and possibly even a real-life Sonny (for those of you who enjoyed the 2004 film, I,Robot) we thought with it being one of the top trends for 2018, we’d talk a little bit about voice search SEO…
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The key to a successful project is planning, so when it comes to beginning any project, a project plan should be the very first thing on your list. You’re in a rush and anxious to get started, and so it might seem counter-intuitive to delay the start of your project, that’s understandable. But we assure…
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When it comes to developing your cross-channel marketing communications strategy, it’s all too easy to look at digital as an add-on. Something you have to do too. But, you see, we strongly believe that’s the wrong approach. Because we believe that digital really is the core. If you think of it like an avocado –…
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In the premiere episode of the latest season of South Park, viewers watched as South Park characters deliberately triggered responses from Alexa, Google and Siri smart devices. Which, of course, are voice-activated devices that many viewers of the show own. This resulted in rather profane comments from those smart home devices (not to be repeated…
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Unless you’ve been living under a rock this past year, you’ve heard of GDPR – but just in case you’ve managed to miss it, GDPR refers to the General Data Protection Regulation, and it’s coming into effect on May 25th, this year. Now, what you may well be less familiar with is the ‘how will…
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Whether you’re consumer focused or B2B, selling products or services, employing five people or five million, one thing is certain across the board. What’s that? Well, as our heading might have oh so slightly given away (whoops!), it’s the benefit you’ll see in maintaining a consistent brand identity. Of course, the concept of a brand…
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In this video blog, Ricky talks about the ‘the mystery button’ and why it’s such a poor example of marketing and selling. Coussins Associates Video Blog: The Mystery Button from Coussins Associates on Vimeo. Coussins Associates have been providing outsourced marketing services for over 25 years – yikes! Our clients enjoy the benefits of an…
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It’s a question we get time and time again here at Coussins Associates, “what does outsourced marketing mean for me?”. So, in an attempt to set the record straight as they say, we thought we’d take a look at our top five benefits of outsourced marketing, and how it can help your business to become…
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Time is scarce, workloads are piling, emotions are high – whatever the justification for a poor brief, trust us, it’s really not worth it. Yes, in theory, you might be saving time and effort short term (one more brew, one more gossip about what Jill got up to on the weekend), but what you’ll not…
Read moreOur clients range from major multinational companies and public sector organisations to small local businesses – all across a wide variety of industry sectors.
